General information
The following information provides a simple overview of what happens to your personal
Data happens when you visit our website. Personal data is all data that
which you can be personally identified. Detailed information on data protection
Please refer to our privacy policy listed below this text.
data collection on our website
Who is responsible for data collection on this website?
The data processing on this website is carried out by the website operator. His contact details
can be found in the imprint of this website.
How do we collect your data?
Your data is collected when you provide it to us. This may, for example, be
This may involve data that you enter into a contact form.
Other data is automatically collected by our IT systems when you visit the website. These are
especially technical data (e.g. Internet browser, operating system or time of page access).
This data is collected automatically as soon as you enter our website.
What do we use your data for?
Some of the data is collected to ensure error-free provision of the website. Other
Data can be used to analyze your user behavior.
What rights do you have regarding your data?
You have the right at any time to obtain information about the origin, recipient and purpose of your
You also have the right to request rectification,
To request blocking or deletion of this data. For this and other questions on the subject
If you have any questions about data protection, you can contact us at any time using the address provided in the imprint.
Furthermore, you have the right to lodge a complaint with the competent supervisory authority.
analysis tools and third-party tools
When you visit our website, your surfing behavior can be statistically evaluated. This happens
especially with cookies and so-called analysis programs. The analysis of your surfing behavior takes place in
usually anonymous; your surfing behavior cannot be traced back to you. You can
analysis or prevent it by not using certain tools. Detailed
You can find information about this in the following privacy policy.
You can object to this analysis. We will inform you about the objection options in this
Privacy Policy.
2. General information and mandatory information
data protection
The operators of these pages take the protection of your personal data very seriously. We treat your
personal data confidentially and in accordance with the statutory data protection regulations and
this privacy policy.
When you use this website, various personal data is collected.
Personal data is data that can be used to identify you personally. The
This privacy policy explains what data we collect and what we use it for.
also explains how and for what purpose this is done.
We would like to point out that data transmission over the Internet (e.g. when communicating by e-mail)
It is not possible to completely protect data from access by third parties.
possible.
Note on the responsible body
The responsible body for data processing on this website is:
Jörg Operhalski
Gräfstraße 81
60486 Frankfurt am Main
Phone: 49 (0)69 2479020
Email: operahalski[at]hotelwest.de
The responsible body is the natural or legal person who, alone or jointly with others,
about the purposes and means of processing personal data (e.g. names, e-mail addresses
or similar).
Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can
You can revoke your consent at any time. To do so, simply send an informal email to
us. The legality of the data processing carried out up to the time of revocation remains unaffected by the revocation.
right to lodge a complaint with the competent supervisory authority
In the event of violations of data protection law, the person concerned has the right to lodge a complaint with the competent
The competent supervisory authority for data protection issues is the
State data protection officer of the federal state in which our company is based. A list
The data protection officer and his contact details can be found at the following link:
https://www.bfdi.bund.de/DE/Infothek/Anschrift_Links/anschrift_links-node.html.
right to data portability
You have the right to request that data that we process based on your consent or in fulfillment of a contract
process automatically, to itself or to a third party in a common, machine-readable format
If you wish to have the data transferred directly to another responsible party,
request, this will only be done if it is technically feasible.
information, blocking, deletion
Within the framework of the applicable legal provisions, you have the right at any time to free
Information about your stored personal data, their origin and recipient and the
Purpose of data processing and, if applicable, a right to correction, blocking or deletion of this data.
For this and other questions regarding personal data, please contact us at any time at
You can contact us at the address provided in the imprint.
objection to advertising emails
The use of contact data published in the context of the imprint obligation for sending
We hereby object to the sending of unsolicited advertising and information materials.
The operators of the pages expressly reserve the right to take legal action in the event of unsolicited sending
of advertising information, such as spam emails.
3. Data collection on our website
cookies
Our websites use so-called "cookies". Cookies are small text files and do not cause any damage to your device. They are either stored temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or they are automatically deleted by your web browser.
Cookies from third-party companies may also be stored on your device when you visit our website (third-party cookies). These enable us or you to use certain services of the third-party company (e.g. cookies for processing payment services).
Cookies have various functions. Many cookies are technically necessary because certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies are used to evaluate user behavior or to display advertising.
Cookies that are required to carry out the electronic communication process (necessary cookies) or to provide certain functions you have requested (functional cookies, e.g. for the shopping cart function) or to optimize the website (e.g. cookies to measure the web audience) are stored on the basis of Art. 6 Paragraph 1 Letter f of GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing cookies to ensure technically error-free and optimized provision of its services. If consent to the storage of cookies has been requested, the cookies in question will be stored exclusively on the basis of this consent (Art. 6 Paragraph 1 Letter a of GDPR); consent can be revoked at any time.
You can set your browser so that you are informed about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If cookies are deactivated, the functionality of this website may be restricted.
If cookies are used by third-party companies or for analysis purposes, we will inform you about this separately in this data protection declaration and, if necessary, ask for your consent.
Cookie consent with Usercentrics
This website uses the cookie consent technology from Usercentrics to obtain your consent to the storage of certain cookies on your device or to the use of certain technologies and to document this in accordance with data protection regulations. The provider of this technology is Usercentrics GmbH, Rosental 4, 80331 Munich, website:
https://usercentrics.com/de/ (hereinafter “Usercentrics”).
When you enter our website, the following personal data is transferred to Usercentrics:
Your consent(s) or the revocation of your consent(s) Your IP address
information about your browser
information about your device
time of your visit to the website
Furthermore, Usercentrics stores a cookie in your browser in order to be able to assign the consent granted or its revocation to you. The data collected in this way is stored until you ask us to delete it, delete the Usercentrics cookie yourself or the purpose for storing the data no longer applies. Mandatory statutory retention periods remain unaffected.
Usercentrics is used to obtain the legally required consent for the use of certain technologies. The legal basis for this is Art. 6 Para. 1 Clause 1 Letter c of GDPR.
contract for data processing
We have concluded a contract for order processing with Usercentrics. This is a contract required by data protection law that guarantees that Usercentrics only processes the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR.
server log files
The provider of the pages automatically collects and stores information in so-called server log files,
that your browser automatically transmits to us. These are:
browser type and version
operating system used
referrer URL
hostname of the accessing computer
time of the server request
IP address
This data will not be merged with other data sources.
The basis for data processing is Art. 6 para. 1 lit. b GDPR, which allows the processing of data for
performance of a contract or pre-contractual measures.
contact form
If you send us inquiries via the contact form, your details will be
Inquiry form including the contact details you provided there for the purpose of processing the
Request and in case of follow-up questions. We will not pass on this data without your
consent.
The processing of the data entered in the contact form is therefore carried out exclusively on
Based on your consent (Art. 6 para. 1 lit. a GDPR). You can withdraw this consent at any time
To do so, simply send us an informal email. The legality of the processing up to
The data processing operations carried out prior to the revocation remain unaffected by the revocation.
The data you enter in the contact form will remain with us until you ask us to delete it.
request that you revoke your consent to storage or the purpose for data storage no longer applies
(e.g. after your request has been processed). Mandatory legal provisions –
in particular retention periods – remain unaffected.
4. Analysis tools and advertising
Google Analytics
This website uses functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.
Google Analytics uses so-called "cookies". These are text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there.
Google Analytics cookies are stored on the basis of Art. 6 (1) (f) GDPR. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.
IP anonymization
We have activated the IP anonymization function on this website. This means that your IP address will be shortened by Google within member states of the European Union or in other contracting states to the Agreement on the European Economic Area before being transmitted to the USA. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide the website operator with other services relating to website activity and internet usage. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.
browser plugin
You can prevent cookies from being saved by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de.
objection to data collection
You can prevent Google Analytics from collecting your data by clicking on the following link. An opt-out cookie will be set which prevents the collection of your data on future visits to this website: